Shipping Policy

At Rip It TCG Shop, we carefully package every order to help protect your trading card products, sealed collectibles, and hobby items during transit.

Please review this Shipping Policy before placing an order.

Order Processing

In-stock orders are typically processed within 1–3 business days after payment has been received and confirmed.

Processing times may be extended during new releases, high-volume sales, holidays, or other unusually busy periods.

Orders are generally not processed or shipped on weekends or holidays. Orders placed during these periods will begin processing on the following business day.

Preorder and presale products are subject to separate processing timelines based on their estimated release and arrival dates.

Shipping Rates

Shipping rates are calculated at checkout based on the products in your order, package weight, delivery destination, and available shipping methods.

Original shipping charges are nonrefundable after an order has shipped, except when required by law or when an error was made by Rip It TCG Shop.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. Rip It TCG Shop is not responsible for delays, returned packages, or delivery issues caused by an incorrect, incomplete, or outdated address provided by the customer.

Address changes are not guaranteed after an order has been placed. Please contact us immediately if you notice an error.

If a package is returned to us because of an incorrect address, refusal, unsuccessful delivery, or failure to retrieve the package, the customer may be responsible for any additional shipping charges required to resend it.

Packaging

We package orders as safely and securely as reasonably possible. Depending on the order, we may use boxes, padded mailers, bubble wrap, packing paper, cardboard protection, or other protective materials.

While we take care when preparing every shipment, we cannot guarantee that outer retail packaging will arrive in flawless condition after manufacturing, distribution, and carrier handling.

Minor dents, corner wear, scratches, loose wrapping, or other cosmetic packaging imperfections may occur and do not necessarily indicate damage to the product inside.

Shipping and Delivery Estimates

Shipping and delivery dates are estimates and are not guaranteed.

Delivery may be affected by carrier delays, weather, holidays, high-volume shipping periods, customs processing, incorrect addresses, supplier or distributor delays, and other circumstances outside of our control.

Once a package has been transferred to the shipping carrier, the carrier controls its transportation and delivery. Customers may contact us if assistance is needed with a shipment.

Tracking Information

Tracking information will be provided by email when available after an order has shipped.

A shipping label being created does not necessarily mean the package has already been accepted or scanned by the carrier. Please allow approximately 24–48 hours for tracking information to begin updating.

Tracking activity may occasionally be delayed even while a package is moving through the carrier’s network.

Preorders and Presales

Preorder and presale products are expected to ship after inventory arrives at Rip It TCG Shop and has been received, inspected, and processed.

Product release dates, supplier arrival dates, and estimated shipping windows are subject to change. Delays may occur because of manufacturers, distributors, suppliers, allocations, transportation issues, or other circumstances outside of our control.

When an order contains both in-stock and preorder products, the entire order may be held until all products are available unless otherwise stated or separate shipping arrangements are made.

Allocation reductions may occasionally affect preorder availability. If we are unable to fulfill an item, we will contact the affected customer with additional information.

Please review our separate Refund Policy for information regarding cancellations, refunds, and final-sale products.

Lost, Delayed, or Stolen Packages

If tracking shows that a package is delayed, please allow additional time for the carrier to complete delivery.

If tracking shows the package as delivered but you cannot locate it, please check with:

• Other members of your household

• Neighbors

• Your building office or mailroom

• The delivery location shown in tracking

• Your local carrier office

Please contact us at info@ripittcgshop.com if the package remains missing. We may assist with reviewing tracking information or beginning a carrier inquiry when available.

Rip It TCG Shop is not responsible for theft that occurs after a carrier confirms delivery to the address provided at checkout. Carrier investigations and claim decisions remain subject to the carrier’s policies and findings.

Damaged Shipments

Please inspect your order shortly after delivery.

If your package or product arrives significantly damaged, contact us promptly at info@ripittcgshop.com and include:

• Your order number

• Clear photos of the outer shipping package

• Clear photos of the shipping label

• Clear photos of the packaging materials

• Clear photos of the affected product

• A brief explanation of the issue

Please keep the shipping package, protective materials, and affected product while the issue is being reviewed. These materials may be required for a carrier claim.

Submitting a damage report does not automatically guarantee a refund or replacement. Each situation will be reviewed based on the available evidence, product condition, carrier requirements, and the terms of our Refund Policy.

Minor cosmetic wear to outer retail packaging may not qualify as product damage when the product remains sealed, authentic, and usable.

Incorrect or Missing Items

If you receive an incorrect item or believe an item is missing, contact us promptly at info@ripittcgshop.com with your order number and clear photos of the shipment and products received.

If we confirm that an error occurred on our end, Rip It TCG Shop will work with you to correct the issue at no additional cost.

International Shipping

When international shipping is available, customers are responsible for any customs duties, taxes, import charges, brokerage fees, or other fees imposed by the destination country or shipping carrier.

These charges are not included in product prices or shipping fees unless expressly stated at checkout.

Customers are responsible for confirming that the products they purchase may legally be imported into their country. Rip It TCG Shop is not responsible for customs delays, import restrictions, confiscated products, refused shipments, or additional government or carrier fees.

If an international package is returned to us, any refund eligibility will be reviewed under our Refund Policy after the package has been received.

Contact Us

For shipping-related questions, contact:

info@ripittcgshop.com

Please include your order number when contacting us about an existing order.